Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist! We're seeking passionate tech enthusiasts ready to launch their careers in a fast-paced environment. You'll provide critical technical assistance to our Los Angeles-based team while gaining hands-on experience with cutting-edge systems. This is your opportunity to grow with a company that invests in talent and offers clear career advancement paths in the heart of LA's tech scene.
Responsibilities
- Diagnose and resolve hardware/software issues across company devices
- Install, configure, and maintain operating systems and applications
- Provide Tier 1 support for network connectivity and security protocols
- Create and maintain documentation for IT procedures and systems
- Collaborate with cross-functional teams to implement technology solutions
- Assist with asset management and inventory tracking
- Participate in system upgrades and maintenance projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to lift 25 lbs and work in server environments
- Valid California driver's license required for occasional site visits