Job Description
Launch your career in technology with TechCorp Solutions! We're seeking motivated Entry Level IT Support Specialists to join our dynamic team in sunny Miami. As a cornerstone of our operations, you'll provide critical technical assistance to ensure seamless business operations while growing your expertise in cutting-edge IT solutions. Enjoy comprehensive training, mentorship from industry veterans, and a collaborative environment where your skills flourish.
At TechCorp Solutions, we believe in nurturing talent. Our entry-level program offers structured career progression paths, competitive benefits including health insurance and 401(k), and opportunities to work with Fortune 500 clients. If you're passionate about technology and eager to build a solid foundation in IT, this is your gateway to an exciting career!
Responsibilities
- Provide first-level technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage Active Directory accounts and user permissions
- Document technical procedures and maintain accurate support logs
- Collaborate with senior IT staff on infrastructure projects
- Implement security protocols and data backup procedures
- Train end-users on new technology implementations
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and hardware troubleshooting
- Excellent problem-solving abilities and customer service skills
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Valid Florida driver's license (for occasional equipment transport)