Job Description
Launch your tech career with InnovateTech Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Portland. No experience required – we provide comprehensive training and mentorship to help you grow. Join a company that values innovation, collaboration, and your potential. Enjoy competitive benefits, flexible work arrangements, and opportunities for advancement in a thriving tech hub.
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Assist with network connectivity and basic system administration tasks
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior team members to resolve complex problems
- Contribute to IT asset management and inventory processes
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Passion for technology and willingness to learn new skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal and written communication skills
- Basic familiarity with Windows/macOS operating systems
- Ability to work independently and in a team environment
- Valid driver's license and reliable transportation