Job Description
Launch your career in Tampa's thriving tech scene with our paid training program! Tampa Tech Academy is seeking motivated individuals for entry-level IT Support Specialist roles. No prior experience required – we provide comprehensive hands-on training covering network troubleshooting, system administration, and cybersecurity fundamentals. Join our collaborative team and gain industry-recognized certifications while building practical skills in a real-world environment. This is your opportunity to transform passion into profession with full salary and benefits during training.
Responsibilities
- Complete intensive paid training modules covering IT infrastructure and security protocols
- Provide Tier 1 technical support for hardware/software issues
- Document incident tickets and maintain system documentation
- Collaborate with senior technicians on complex troubleshooting
- Implement basic network security best practices
- Participate in cross-functional team projects
- Complete certification exams during training period
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal and written communication skills
- Ability to work independently and in team settings
- Valid Florida driver's license preferred
- Pass background check and drug screening
- Must be authorized to work in the US