Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in sunny Colorado Springs! We're urgently seeking motivated tech enthusiasts ready to launch their careers in a fast-paced environment. You'll provide critical technical support to our growing client base while gaining hands-on experience with cutting-edge systems. This is your chance to work alongside industry experts and develop skills that will propel your career forward. Immediate start available!
Responsibilities
- Provide first-level technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document support tickets and maintain detailed case logs
- Collaborate with senior technicians on complex issues
- Conduct routine system maintenance and updates
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent required (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Excellent written and verbal communication skills
- Strong problem-solving abilities and attention to detail
- CompTIA A+ certification or equivalent experience
- Valid driver's license for occasional on-site visits