Job Description
Launch your tech career with TechSolutions Inc.! We're seeking enthusiastic Entry-Level IT Support Specialists in Louisville, KY to join our dynamic team. Enjoy comprehensive paid training, mentorship from industry experts, and a clear path for growth. This is your opportunity to transform passion into expertise while earning competitive compensation.
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Install and configure computer systems, networks, and peripherals
- Document IT processes and maintain accurate asset records
- Collaborate with senior engineers on system optimization projects
- Deliver exceptional user training and troubleshooting guidance
- Participate in 24/7 on-call rotation (rotating schedule)
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Valid driver's license and reliable transportation
- Pass background/drug screening requirements