Job Description
Launch your career in technology with our Entry-Level IT Support Specialist position in San Francisco! We're seeking motivated individuals with no prior experience but a passion for technology. Our comprehensive paid training program will equip you with essential skills in hardware troubleshooting, software installation, and network management. Join our innovative team where your growth is our priority.
Enjoy competitive benefits, mentorship opportunities, and a collaborative environment. This full-time role offers stability and clear career progression paths. If you're ready to build a strong foundation in IT and contribute to cutting-edge projects, apply today!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Troubleshoot hardware and software issues efficiently
- Install, configure, and maintain computer systems and networks
- Document all support activities and maintain knowledge base articles
- Assist with onboarding new employees and equipment setup
- Collaborate with senior IT team on system improvements
- Stay updated on emerging technologies and industry best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to work independently and in team environments
- Eagerness to learn through structured training programs
- Attention to detail and organizational abilities
- Valid driver's license (for occasional equipment transport)