Job Description
Join our dynamic IT team at InnovateTech Solutions and kickstart your career in technology! We're seeking passionate entry-level professionals eager to grow in a supportive environment. As an IT Support Specialist, you'll provide critical technical assistance to our clients while receiving mentorship from industry experts. Enjoy comprehensive benefits, professional development opportunities, and a collaborative workplace culture focused on innovation. Ready to transform your passion for technology into a rewarding career? Apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document troubleshooting steps and create knowledge base articles
- Collaborate with senior engineers to resolve complex technical problems
- Assist with cybersecurity best practices and security incident response
- Participate in system upgrades, migrations, and infrastructure projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows OS, networking fundamentals, and cloud services
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred (not required)
- Ability to work independently and in a team environment