Job Description
Launch your tech career with TechCorp Solutions, a leading innovator in digital transformation. We're seeking passionate Entry-Level IT Support Specialists to join our dynamic Los Angeles team. This role offers hands-on experience with cutting-edge technology while supporting Fortune 500 clients. You'll gain mentorship from industry veterans and build foundational skills in system administration, cybersecurity, and cloud technologies. Our collaborative environment encourages continuous learning, with quarterly training stipends and clear growth paths to senior roles.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical processes and create knowledge base articles
- Collaborate with cross-functional teams on IT infrastructure projects
- Monitor system performance and implement security best practices
- Assist with cloud service administration (AWS/Azure)
- Participate in disaster recovery drills and system maintenance
Qualifications
- Associate's degree in IT, Computer Science, or related field
- 0-2 years of technical support or internship experience
- CompTIA A+ or Network+ certification preferred
- Proficiency with Windows/macOS and Active Directory
- Basic understanding of TCP/IP networking concepts
- Strong problem-solving and customer service skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license for occasional off-site support