Job Description
Join TechNova Solutions' dynamic IT team as an Entry-Level IT Support Specialist! We're urgently hiring passionate tech enthusiasts to provide critical infrastructure support to Fortune 500 clients. This is your gateway to a thriving career in cybersecurity, cloud computing, and enterprise systems. Enjoy mentorship from senior engineers, cutting-edge training, and rapid growth opportunities in Austin's booming tech ecosystem.
Responsibilities
- Deploy, configure, and maintain hardware/software systems across client environments
- Troubleshoot network issues using diagnostic tools and protocols
- Implement cybersecurity best practices for data protection
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on infrastructure projects
- Monitor system performance and recommend optimizations
- Provide end-user training and technical guidance
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ or Network+ certification (preferred)
- Basic understanding of Windows/Linux operating systems
- Familiarity with cloud platforms (AWS/Azure/GCP)
- Strong problem-solving and communication skills
- Ability to work in a fast-paced, deadline-driven environment
- Valid US driver's license (required for occasional on-site visits)