Job Description
Join our dynamic IT team in Tulsa and launch your career in technology! TechNexus Solutions is urgently hiring motivated entry-level professionals to provide critical technical support to our growing client base. This is your opportunity to gain hands-on experience in a fast-paced environment while working with cutting-edge technologies. We offer comprehensive training, career advancement pathways, and a collaborative culture that values innovation and growth. Don't miss this chance to become part of Tulsa's thriving tech scene!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and create knowledge base articles
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior engineers on system upgrades and projects
- Manage user accounts and access permissions in Active Directory
- Monitor system health and performance metrics
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows OS and networking concepts
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning