Job Description
Join our dynamic team as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals in San Jose with no prior experience required. Our comprehensive 8-week training program covers networking, security, and cloud fundamentals. Enjoy career growth opportunities, competitive benefits, and a collaborative environment. Perfect for recent graduates or career changers passionate about technology. Apply now to launch your IT career with full company support!
Responsibilities
- Provide technical support for hardware/software issues via phone and in-person
- Install and configure computer systems and peripherals
- Document troubleshooting procedures and maintain knowledge base
- Assist with network administration tasks under supervision
- Participate in cybersecurity awareness training and protocols
- Collaborate with senior team on infrastructure projects
- Deliver exceptional customer service to internal stakeholders
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and problem-solving aptitude
- Eagerness to learn technical concepts and industry standards
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Valid driver's license (required for occasional site visits)
- Flexibility to attend weekday training sessions