Job Description
Launch your tech career with comprehensive paid training at TechSolutions Inc.! We're seeking motivated individuals in Phoenix to join our award-winning IT Support team. No prior experience required – we provide all necessary certifications and hands-on mentoring to transform you into a certified IT professional. Enjoy competitive benefits, career advancement opportunities, and a collaborative environment in Arizona's growing tech hub.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1/2 technical support to enterprise clients
- Document technical issues and resolution procedures
- Collaborate with senior engineers on complex system deployments
- Participate in ongoing skills development programs
- Support network security protocols and best practices
- Deliver exceptional customer service via phone, email, and chat
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional on-site visits)
- Pass background check and drug screening
- Willingness to earn CompTIA A+ certification
- Phoenix residency preferred