Job Description
Launch your tech career with TechSolutions Inc., Columbus's leading IT services provider! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team. No prior experience required—just passion for technology and eagerness to learn. Enjoy competitive benefits, mentorship from industry experts, and opportunities for growth in a collaborative environment.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Assist with network administration and cybersecurity protocols
- Document IT processes and maintain knowledge base articles
- Collaborate with senior engineers on system upgrades
- Train end-users on new technology implementations
- Monitor system performance and troubleshoot alerts
- Support asset management and inventory control
Qualifications
- Associate degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- CompTIA A+ certification preferred (not required)
- Valid Ohio driver's license for occasional site visits