Job Description
Launch your tech career in Louisville's booming innovation hub! Tech Innovate Solutions is urgently seeking motivated Entry-Level IT Support Specialists to join our dynamic team. We offer comprehensive training, career advancement opportunities, and a collaborative environment where your growth is our priority. Perfect for recent graduates or career changers with foundational tech knowledge.
What We Offer:
- Competitive salary + performance bonuses
- 100% covered health insurance
- 401(k) with company match
- Paid professional development certifications
- Modern downtown workspace
Responsibilities
- Provide first-line technical support for hardware/software issues
- Install and configure computer systems and peripherals
- Document troubleshooting procedures and solutions
- Collaborate with senior engineers on complex issues
- Assist with network administration tasks
- Conduct user training sessions
- Monitor system performance and security protocols
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service experience preferred
- CompTIA A+ or similar certification a plus
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment maintenance