Job Description
Join TechNova Solutions as an Entry-Level IT Support Specialist and launch your career in Silicon Valley's thriving tech ecosystem. We're seeking passionate tech enthusiasts eager to build foundational skills in enterprise IT infrastructure. You'll work alongside industry veterans to deploy, maintain, and optimize critical systems while gaining exposure to cutting-edge technologies in cloud computing and cybersecurity. Our comprehensive training program ensures rapid career progression for dedicated professionals.
Responsibilities
- Deploy and configure Windows/macOS workstations and enterprise software
- Troubleshoot hardware/software issues via remote and onsite support
- Manage Active Directory accounts and group policies
- Document IT procedures and knowledge base articles
- Assist with network infrastructure monitoring and maintenance
- Support cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams on IT projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ certification (or willingness to obtain within 90 days)
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Experience with Windows/macOS troubleshooting
- Strong problem-solving and communication skills
- Ability to lift 30lbs and work flexible hours
- Valid California driver's license (for occasional onsite visits)