Job Description
Join our dynamic IT team at InnovateTech Solutions and kickstart your tech career in Kansas City's thriving tech hub! We're urgently hiring motivated entry-level IT professionals to provide critical support to our growing client base. This role offers hands-on experience with cutting-edge technologies while receiving mentorship from industry experts. Perfect for recent graduates or career changers eager to build a solid foundation in IT infrastructure, security, and user support.
Why Join Us? Competitive salary, comprehensive benefits package, flexible work arrangements, and clear career advancement paths. Our collaborative environment fosters innovation and professional growth.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Manage user accounts, permissions, and security protocols
- Document IT processes and maintain accurate knowledge base entries
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and implement preventive maintenance
- Deliver training to end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
- Familiarity with Active Directory, Office 365, and cloud platforms
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Passion for continuous learning and technology trends