Job Description
Join our dynamic IT team in Wichita and kickstart your technology career! We're seeking motivated entry-level professionals to provide essential technical support across our organization. You'll work with cutting-edge systems while gaining hands-on experience in enterprise environments. This role offers structured training and clear pathways for growth within our expanding tech department. Enjoy collaborative teams, competitive benefits, and the opportunity to solve real-world IT challenges.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document IT processes and maintain service ticket logs
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows OS and networking fundamentals
- Customer service experience or strong communication skills
- Ability to troubleshoot hardware/software issues systematically
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license for occasional off-site support
- Proficiency with Microsoft Office 365