Job Description
Join InnovateTech Solutions as an Entry Level IT Support Specialist and launch your career in technology! We're seeking passionate tech enthusiasts to join our dynamic team in Minneapolis. As a key member of our IT department, you'll gain hands-on experience with cutting-edge systems while supporting our growing client base. We offer comprehensive training, mentorship programs, and a clear path for career advancement. If you're ready to transform your technical knowledge into real-world impact, apply today and become part of Minneapolis' thriving tech scene!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document IT processes and maintain accurate technical documentation
- Collaborate with cross-functional teams to resolve system outages
- Train end-users on new technology implementations
- Participate in system upgrades and infrastructure projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and diagnostic skills
- Excellent written and verbal communication abilities
- Customer service experience preferred
- CompTIA A+ or similar certification a plus
- Ability to lift 30 lbs for equipment handling