Job Description
Join InnovateTech Solutions as an Entry Level IT Support Specialist and launch your career in technology! We're a dynamic Fort Worth-based firm committed to empowering businesses through cutting-edge IT solutions. This immediate hire opportunity offers hands-on experience in network administration, system troubleshooting, and client support. You'll work alongside industry experts while developing critical technical skills in a collaborative environment. We provide comprehensive training, career advancement pathways, and a culture that celebrates innovation and growth. If you're passionate about technology and eager to build a solid foundation in IT, this is your chance to make an immediate impact!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT procedures, solutions, and asset inventory
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior team members on infrastructure projects
- Deliver exceptional user training and technical guidance
- Monitor system performance and report anomalies
- Participate in IT service improvement initiatives
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking concepts, and hardware components
- Strong problem-solving abilities and analytical thinking
- Excellent written and verbal communication skills
- Customer service mindset with patience and adaptability
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred (not required)
- Valid driver's license and reliable transportation