Job Description
Launch your IT career with TechSolutions Inc., a leading tech innovator in San Antonio! We're seeking passionate entry-level IT professionals to join our dynamic support team. You'll gain hands-on experience with cutting-edge systems while working in a collaborative environment that prioritizes growth and mentorship. This role offers competitive compensation, comprehensive benefits, and clear pathways to advancement in the booming San Antonio tech sector.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical procedures and maintain service desk tickets
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and security protocols
- Participate in IT asset management and inventory control
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Passion for learning emerging technologies