Job Description
Join our dynamic IT team at TechSolutions Inc. and kickstart your career in technology! We're seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our clients in Tulsa. This role offers hands-on experience with cutting-edge systems while working alongside industry professionals. Our comprehensive training program ensures rapid skill development and career growth opportunities. If you're passionate about technology and eager to learn, we want to meet you!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior IT staff on complex troubleshooting
- Assist with cybersecurity best practices implementation
- Train end-users on new technologies and procedures
- Participate in system upgrades and maintenance projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 30 lbs and work in various office environments
- Valid driver's license for occasional site visits