Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist and kickstart your career in technology! At TechSolutions Inc., we're committed to nurturing emerging talent and providing hands-on experience with cutting-edge systems. You'll work in a collaborative environment where your problem-solving skills and passion for technology will make a real impact. We offer competitive benefits, ongoing training programs, and clear pathways for career advancement. If you're ready to grow with us, apply today!
Responsibilities
- Provide technical support to employees via phone, email, and in-person for hardware/software issues
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Assist with network setup, security protocols, and system backups
- Create and maintain documentation for IT processes and procedures
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and escalate complex issues
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication abilities
- CompTIA A+ certification preferred but not required
- Ability to lift 20 lbs and work in a physical office environment