Job Description
Join Our Dynamic Team in London!
We're urgently hiring passionate entry-level IT Support Specialists to launch your career with TechSolutions Inc., a leading tech innovator based in London. This remote-friendly role offers rapid growth opportunities and hands-on experience with cutting-edge technologies. If you're detail-oriented, tech-savvy, and ready to make an immediate impact, apply now!
Responsibilities
- Provide remote technical support to clients via phone, email, and chat
- Troubleshoot hardware/software issues and implement solutions
- Install, configure, and maintain computer systems and networks
- Document all technical procedures and client interactions
- Collaborate with senior IT staff to resolve complex issues
- Conduct routine system updates and security patches
- Train users on new technologies and best practices
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic knowledge of Windows/macOS, networking, and cloud services
- Strong problem-solving and communication skills
- Ability to work independently in a remote environment
- Customer service experience with a positive attitude
- Proficiency with ticketing systems (e.g., Jira, ServiceNow)
- Valid UK work authorization required