Job Description
Launch your tech career with comprehensive training! TechGrow Solutions is seeking motivated entry-level candidates for our IT Support Specialist program in Indianapolis. No prior experience required – we'll equip you with industry certifications and hands-on skills to thrive in today's digital landscape.
Join our collaborative team where you'll learn network administration, cybersecurity fundamentals, and cloud technologies while supporting Fortune 500 clients. This 6-month paid training program includes mentorship from senior engineers and guaranteed placement upon completion.
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Manage helpdesk tickets and user accounts
- Install and configure workstations and network equipment
- Document IT procedures and knowledge base articles
- Participate in security audits and compliance checks
- Collaborate with cross-functional teams on IT projects
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication
- Willingness to earn CompTIA A+ certification
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for on-site visits