Job Description
Launch your IT career with comprehensive paid training at TechGrowth Solutions! We're seeking motivated individuals to join our entry-level IT Specialist program in Cleveland. No experience required – we provide all the tools, mentorship, and hands-on training needed to thrive in today's tech landscape.
Join our dynamic team and gain real-world experience in network administration, cybersecurity fundamentals, and system troubleshooting. Enjoy full benefits, career advancement opportunities, and a supportive environment where your growth is our priority.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and maintain computer systems and networks
- Monitor system performance and troubleshoot technical issues
- Document IT processes and maintain service desk tickets
- Collaborate with senior team members on infrastructure projects
- Adhere to cybersecurity protocols and data protection standards
- Participate in continuous training to stay current with technologies
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Ability to learn technical concepts quickly
- Team player with collaborative mindset
- Adaptability to changing technologies
- Willingness to obtain industry certifications (provided)