Job Description
Transform your career with our comprehensive paid training program in Raleigh, NC! TechAdvance NC is seeking motivated individuals to join our IT Support team with zero prior experience required. We provide hands-on training in network security, cloud infrastructure, and system administration while you earn a competitive salary. Our 12-week program combines classroom learning with real-world projects, setting you up for long-term career growth in North Carolina's booming tech sector. Join 95% of our trainees who secure permanent positions post-graduation!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 technical support to internal/external clients
- Monitor network security protocols and implement best practices
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Participate in cross-departmental tech initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong problem-solving and analytical abilities
- Basic computer literacy (Windows, Office Suite)
- Excellent communication and customer service skills
- Willingness to obtain CompTIA A+ certification during training
- Ability to lift 25 lbs and work in on-call rotation