Job Description
Join InnovateTech Solutions as an Entry Level IT Specialist and kickstart your career in one of Charlotte's fastest-growing tech hubs! We're urgently hiring passionate individuals ready to build foundational skills in a dynamic environment. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. Immediate start available!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Assist with network troubleshooting and security protocols
- Document IT processes and maintain asset inventories
- Collaborate with cross-functional teams on IT projects
- Support cloud infrastructure (AWS/Azure basics)
- Monitor system performance and implement updates
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Experience with helpdesk ticketing systems
- Ability to lift 30lbs for equipment installation
- Valid North Carolina driver's license