Job Description
Join our dynamic team as an Entry Level IT Specialist and launch your career in technology! At TechSolutions Pro, we're revolutionizing Memphis's digital landscape with innovative solutions. We're seeking passionate, tech-savvy individuals eager to grow in a supportive environment. You'll gain hands-on experience with cutting-edge systems while contributing to our mission of empowering businesses through technology. Immediate opening with comprehensive training and career advancement opportunities. Perfect for recent graduates or career changers ready to dive into IT!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document IT processes and maintain accurate system documentation
- Collaborate with senior IT staff on infrastructure projects
- Manage user accounts and access permissions
- Participate in system upgrades and maintenance activities
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical skills
- Excellent communication and customer service abilities
- CompTIA A+ or similar certification preferred (not required)
- Ability to lift 30 lbs and work in varied environments