Job Description
Launch your tech career in Philadelphia with our comprehensive paid training program! TechStart Academy offers a fully funded 12-week IT certification course designed for career changers and recent graduates. No prior experience required – we provide all necessary hardware, software, and mentorship. Upon completion, you'll earn CompTIA A+ certification and transition into a full-time IT Support role with our partner companies. Enjoy competitive benefits, flexible scheduling options, and a dedicated career coach to accelerate your growth. Join Philadelphia's booming tech scene today!
Responsibilities
- Complete 12-week intensive IT certification curriculum including hardware, networking, and security fundamentals
- Participate in hands-on labs and real-world troubleshooting scenarios
- Collaborate with cross-functional teams during simulated IT operations
- Develop documentation and knowledge base articles for internal systems
- Shadow senior technicians during client support rotations
- Contribute to digital transformation projects for local businesses
- Maintain professional certifications through ongoing training modules
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Strong problem-solving and critical thinking abilities
- Basic computer literacy (email, internet, file management)
- Excellent communication and customer service aptitude
- Willingness to learn technical concepts and adapt quickly
- Reliable transportation for in-person training sessions
- Passion for technology and helping others
- Philadelphia residency preferred (not required)