Job Description
Join our dynamic team as an Entry-Level Customer Support Specialist! We're urgently hiring motivated individuals in Minneapolis with no prior experience. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment. Perfect for recent graduates or career changers seeking a fresh start.
What We Offer:
- Competitive hourly pay with performance bonuses
- Full benefits package (health/dental/vision)
- Paid training and ongoing development
- Modern downtown Minneapolis workspace
- Flexible scheduling options
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic technical issues and troubleshoot problems
- Document interactions in CRM system accurately
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in weekly training sessions
- Contribute to process improvement initiatives
Qualifications
- No experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Valid authorization to work in the US
- Reliable transportation to downtown Minneapolis