Job Description
Launch your tech career with our paid training program! Nexus Solutions Inc. is seeking motivated individuals for entry-level Customer Support Specialist roles in Long Beach, CA. No prior experience required – we provide comprehensive paid training to transform you into a tech professional. Enjoy hybrid work flexibility with 3 days remote/2 days in-office at our modern Long Beach headquarters. Join a collaborative team dedicated to innovation and growth while serving Fortune 500 clients.
What You'll Gain:
- 6-week paid technical training program ($2,500 stipend)
- Industry-recognized certifications
- Mentorship from senior engineers
- Clear career advancement path
Responsibilities
- Provide exceptional technical support via phone, email, and chat
- Troubleshoot software/hardware issues for enterprise clients
- Document cases in CRM systems with precision
- Collaborate with cross-functional teams
- Adhere to SLA and security protocols
- Continuously expand knowledge through training modules
Qualifications
- High school diploma or equivalent (degree preferred)
- Zero technical experience required
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Ability to learn complex systems quickly
- Customer-focused mindset with empathy
- Reliable transportation to Long Beach office (2 days/week)