Job Description
Are you looking for a stable career with immediate earning potential in Detroit, MI?
We are currently seeking motivated Entry Level Customer Support Associates to join our rapidly growing team. We pride ourselves on offering a premium work environment where your growth is our priority. Get paid weekly with our competitive compensation package designed to help you achieve financial freedom immediately.
As a key member of our support team, you will represent our brand with excellence and help resolve customer inquiries with empathy and efficiency.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, account issues, and troubleshooting solutions.
- Document all customer interactions and transactions accurately in our CRM system.
- Collaborate with team leads and other departments to resolve complex customer issues.
- Identify opportunities to upsell products and services to existing clients.
- Participate in daily training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or GED required; College degree preferred but not mandatory.
- Strong verbal communication skills with the ability to articulate complex ideas clearly.
- Basic computer proficiency and typing skills (35+ WPM).
- Ability to work in a fast-paced, high-volume call center environment.
- Self-motivated individual with a positive attitude and a desire to learn.
- Must be legally authorized to work in the United States.