Job Description
Join our award-winning team as an Entry-Level Customer Specialist! We're seeking motivated individuals with no prior experience for our paid training program. Launch your career immediately in Colorado Springs with comprehensive on-the-job training and competitive benefits. Perfect for career changers, recent graduates, or anyone seeking a fresh start. Our supportive environment ensures rapid skill development and growth opportunities within 6 months.
Responsibilities
- Delocate exceptional customer service via phone, email, and chat
- Process orders and resolve client inquiries with empathy
- Utilize CRM systems to maintain accurate client records
- Collaborate with cross-functional teams to achieve sales targets
- Participate in ongoing training to enhance product knowledge
- Identify upsell opportunities to enhance customer experience
- Contribute to team performance metrics and KPIs
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication skills and positive attitude
- Ability to multitask in a fast-paced environment
- Proficient with basic computer applications
- Reliable transportation to our downtown Colorado Springs office
- Passion for helping others and problem-solving
- Must pass background check and drug screening