Job Description
Launch your career with no experience required! Nexus Growth Partners is seeking motivated Entry-Level Customer Specialists to join our Indianapolis team. We provide comprehensive paid training and career advancement opportunities for dedicated individuals ready to grow professionally.
As a Customer Specialist, you'll become the face of our brand, delivering exceptional service while building valuable skills in communication, problem-solving, and client management. Our structured 8-week training program ensures you're fully prepared to succeed from day one.
Why Join Us? • Competitive hourly pay with performance bonuses • Paid on-the-job training (40 hours/week) • Clear career path to leadership roles • Comprehensive benefits package • Modern downtown Indianapolis workspace
Responsibilities
- Delocate high-quality customer interactions across phone, email, and chat channels
- Resolve client inquiries with empathy and efficiency
- Document interactions in CRM systems with precision
- Collaborate with senior team members to complex issues
- Participate in daily skill-building workshops
- Meet performance metrics during training and beyond
- Contribute to team improvement initiatives
Qualifications
- No prior experience required – we train you!
- High school diploma or equivalent (GED accepted)
- Strong communication skills and positive attitude
- Basic computer proficiency (typing 25+ WPM)
- Reliable transportation to downtown Indianapolis
- Ability to work flexible hours (including weekends)
- Passion for helping others and learning new skills
- U.S. work authorization required