Job Description
Join our award-winning team as an Entry-Level Customer Specialist! No experience required – we provide comprehensive paid training to launch your career in customer service. Enjoy daily pay options and competitive benefits while working in Seattle's vibrant Pioneer Square district. This is your chance to gain valuable skills, earn steady income, and grow with a company that invests in its people.
What We Offer:
- Free paid training program (4 weeks)
- Daily pay option (via PayActiv)
- Health/dental/vision benefits after 60 days
- Performance-based quarterly bonuses
- Clear career advancement path
Responsibilities
- Deliver exceptional customer service via phone and digital channels
- Process transactions accurately using our proprietary CRM system
- Resolve customer inquiries with empathy and efficiency
- Meet daily performance metrics for call quality and resolution
- Collaborate with team members to improve service processes
- Complete certification modules during training period
- Participate in weekly coaching sessions
Qualifications
- High school diploma or equivalent required
- No prior experience necessary (training provided)
- Strong communication and problem-solving skills
- Ability to type 25+ WPM with 95% accuracy
- Reliable internet connection for remote work options
- Availability for weekday shifts (8am-5pm)
- Positive attitude and willingness to learn
- Background check and drug screen required