Job Description
Launch your career tomorrow with Atlanta's fastest-growing customer service company! We're seeking motivated individuals to join our dynamic team - no experience required. Our comprehensive 30-day training program ensures you'll develop professional skills while earning competitive wages. Enjoy a supportive environment with growth opportunities into leadership and specialist roles. Benefits include: health insurance, paid time off, and tuition assistance. Start your journey toward financial stability and professional growth today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve service issues using our proprietary CRM system
- Process orders, returns, and account modifications efficiently
- Collaborate with team members to enhance service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to develop new skills
- Maintain accurate customer records in our secure database
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills and positive attitude
- Ability to work flexible shifts including weekends
- Basic computer proficiency (typing 25+ WPM)
- No prior experience necessary - training provided
- Pass background check and drug screening
- Reliable transportation to downtown Atlanta location
- Eagerness to learn and grow with our team