Job Description
Are you looking to launch a successful career in the tech industry? Apex Tech Solutions is urgently hiring motivated individuals for our entry-level Customer Service & Tech Support team in San Jose, FL.
We are looking for enthusiastic candidates who are eager to learn. No prior experience is required—we provide comprehensive training to help you succeed. Join a dynamic team where your growth is our priority.
Responsibilities
- Provide exceptional customer support via phone and email to resolve technical inquiries.
- Learn and utilize our internal software systems under guidance.
- Assist in data entry and maintaining accurate client records.
- Collaborate with the sales team to identify customer needs.
- Participate in daily training sessions to enhance product knowledge.
- Handle customer feedback and complaints professionally.
Qualifications
- High school diploma or GED required.
- Strong desire to learn and grow within the company.
- Excellent verbal and written communication skills.
- Basic computer proficiency (typing and navigating the web).
- Ability to work full-time, including weekends and holidays.
- Must be authorized to work in the United States.