Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and enjoy the benefit of weekly pay! We're seeking enthusiastic individuals to deliver exceptional support to our growing client base. This role offers rapid career progression, comprehensive training, and a supportive work environment in the heart of San Diego. Perfect for recent graduates or career changers looking to launch their professional journey.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Meet weekly performance metrics for response times and satisfaction
- Participate in ongoing training sessions
- Contribute to team success through proactive communication
Qualifications
- High school diploma or equivalent (recent graduates encouraged)
- Strong written and verbal communication skills
- Basic computer proficiency with MS Office suite
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Previous customer service experience preferred but not required
- Must pass background check and drug screening
- Authorized to work in the United States