Job Description
Launch your career with no experience required! GrowthTech Solutions is seeking enthusiastic Entry-Level Customer Service Associates in Louisville, KY. Join our dynamic team and gain hands-on experience in client relations, technical support, and digital communication. We provide comprehensive training and flexible scheduling perfect for students, career changers, or anyone seeking part-time opportunities. Grow your skills while making a real impact in a supportive, modern workplace.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, troubleshoot technical issues, and resolve service requests
- Update customer records in CRM systems and maintain accurate documentation
- Collaborate with cross-functional teams to ensure seamless service delivery
- Participate in ongoing training sessions to enhance product knowledge
- Contribute to team goals while maintaining high customer satisfaction metrics
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (students welcome)
- Strong written and verbal communication skills
- Basic computer proficiency and ability to learn new software quickly
- Reliable internet access for remote work components
- Positive attitude and willingness to learn in a fast-paced environment
- Availability to work evenings/weekends (flexible scheduling)