Job Description
Immediate opening for motivated individuals with no prior experience! Join our dynamic team at Chicago Career Connect as an Entry-Level Customer Service Specialist. We provide comprehensive paid training and career growth opportunities in a supportive environment. Perfect for recent graduates or career changers looking to start in professional services.
Why Apply?
- Full-time benefits package (health/dental/vision)
- On-the-job training and mentorship
- Clear career advancement path
- Modern downtown Chicago location
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Participate in daily training sessions
- Meet performance metrics for customer satisfaction
- Assist with special projects as assigned
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work in fast-paced environment
- Valid authorization to work in the US
- Pass background check