Job Description
Launch your career with zero experience required! GrowthPath Careers offers comprehensive paid training for motivated individuals in Jacksonville, FL. Join our dynamic team as a Customer Service Specialist and gain industry-recognized certifications while earning competitive pay. Immediate openings available – no experience necessary, just enthusiasm and a willingness to learn!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Master proprietary CRM systems through structured training
- Resolve inquiries and troubleshoot technical issues
- Meet performance metrics for response time and resolution
- Document cases accurately in customer databases
- Collaborate with cross-functional teams
- Participate in weekly skill development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer literacy and typing skills (30+ WPM)
- Strong verbal communication abilities
- Positive attitude and coachable mindset
- Reliable transportation to our Jacksonville office
- Ability to pass background check
- No prior experience required – training provided!