Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and kickstart your career without prior experience! We're seeking motivated individuals in Cleveland to provide exceptional support to our growing client base. Enjoy flexible scheduling, comprehensive training, and a supportive environment designed for growth. Perfect for students, career changers, or anyone seeking a fresh start in the customer service industry.
Why Choose Us?
- Full paid training provided
- Competitive hourly pay with weekly incentives
- Opportunities for advancement
- Employee discounts and benefits
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to a positive team culture
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (GED)
- Strong communication and listening skills
- Basic computer proficiency
- Ability to work 20-25 hours weekly
- Positive attitude and willingness to learn
- Reliable internet connection for remote tasks
- Must pass background check