Job Description
Join our dynamic team in Detroit! We're urgently hiring motivated individuals with no prior experience for entry-level customer service roles. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment. Perfect for recent graduates or career changers looking to start their professional journey in Michigan's thriving job market.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve basic account issues
- Document interactions in CRM systems accurately
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable internet connection for remote work options