Job Description
Launch your career with no experience required! Growth Dynamics Inc. is seeking motivated individuals for our entry-level customer service program. We provide comprehensive paid training to equip you with essential skills for success. Join our Oklahoma City team and grow professionally while serving diverse clients across multiple industries.
Responsibilities
- Complete 4-week paid training program covering communication protocols, CRM systems, and industry-specific knowledge
- Handle inbound/outbound customer inquiries via phone, email, and chat with professionalism
- Document interactions accurately in company databases and maintain client records
- Collaborate with senior team members to resolve complex customer issues
- Meet performance metrics for call volume, resolution time, and customer satisfaction
- Participate in weekly skill-building workshops and feedback sessions
Qualifications
- No prior experience necessary – training provided!
- High school diploma or equivalent required
- Excellent verbal communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and strong problem-solving abilities
- Ability to work in a fast-paced team environment
- Reliable attendance and punctuality