Job Description
Launch your career with Growth Horizons LLC – Denver's premier training-focused employer! We're seeking motivated individuals for our part-time Customer Service Specialist role with comprehensive paid training included. No experience required – we'll equip you with industry-leading skills in communication, problem-solving, and client relationship management. Enjoy flexible schedules, performance-based bonuses, and clear advancement pathways into leadership or specialized roles.
Join our award-winning team dedicated to nurturing talent and delivering exceptional service. This position offers immediate start dates and full benefits including health insurance (after 90 days), paid time off, and 401(k) matching.
Responsibilities
- Delocate customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve billing discrepancies using our CRM system
- Document interactions accurately in customer databases
- Collaborate with team members to resolve complex customer issues
- Participate in weekly training sessions to enhance product knowledge
- Contribute to process improvement initiatives
- Maintain compliance with company security protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills in English
- Basic computer proficiency
- Ability to work independently and as part of a team
- Positive attitude and eagerness to learn
- Reliable transportation to our Denver office
- Availability for 20-30 hours/week (weekend availability preferred)
- Pass background check and drug screen