Job Description
Join Austin's fastest-growing customer service team with zero experience required! We provide comprehensive paid training to transform motivated individuals into customer service professionals. Our Austin-based company offers a supportive environment where you'll develop essential skills while earning a competitive salary. Enjoy benefits including health insurance, flexible scheduling, and career advancement opportunities. No degree or prior experience needed—just bring your positive attitude and willingness to learn!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing issues using our proprietary CRM system
- Document interactions accurately in our customer database
- Collaborate with team members to deliver seamless service experiences
- Participate in ongoing skill development workshops
- Meet performance metrics for call resolution and customer satisfaction
- Support cross-functional projects as part of team rotations
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer proficiency with willingness to learn new software
- Excellent verbal communication skills in English
- Strong problem-solving abilities and attention to detail
- Ability to work 40 hours per week with flexible scheduling options
- Positive attitude and commitment to continuous learning
- Pass background check and drug screening
- Must be authorized to work in the United States