Job Description
Launch your career with Growth Career Academy! We're seeking motivated individuals with no prior experience to join our award-winning training program. As a Customer Service Specialist, you'll receive comprehensive paid training to develop professional communication skills, technical proficiency, and industry expertise in a supportive environment.
Our Atlanta-based team offers competitive benefits, career advancement opportunities, and a collaborative culture focused on your success. Perfect for recent graduates or career changers looking to build a future in customer service, sales, or operations.
What We Offer:
- 4-week paid training program ($15/hour during training)
- Full-time schedule with consistent hours
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues using established protocols
- Document interactions accurately in CRM systems
- Collaborate with team members to meet service goals
- Participate in ongoing skills development sessions
- Uphold company standards for professionalism and empathy
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (GED accepted)
- No experience required – training provided!
- Strong communication and active listening skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and willingness to learn
- Reliable transportation to our Atlanta office
- Ability to work in a fast-paced environment
- Passion for helping others succeed