Job Description
Launch your career without experience! Omaha Growth Partners is seeking motivated individuals for our paid training program. Join our dynamic team as a Customer Service Specialist where you'll receive comprehensive on-the-job training and mentorship. We offer competitive pay, career growth opportunities, and a supportive environment perfect for beginners. No prior experience required – just a positive attitude and eagerness to learn!
Responsibilities
- Complete our 4-week paid training program covering company systems, products, and customer service protocols
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, updates, and resolve basic customer issues using CRM tools
- Collaborate with team members to ensure seamless customer experiences
- Document interactions and maintain accurate customer records
- Meet performance metrics including response time and customer satisfaction scores
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills and clear speaking voice
- Basic computer proficiency with ability to learn new software quickly
- Willingness to work flexible schedule including evenings/weekends
- Positive mindset and ability to remain calm under pressure
- No prior experience required – training provided