Job Description
Launch your career in Minneapolis with no prior experience! Minneapolis Career Hub is urgently hiring motivated individuals for entry-level Customer Service Specialist positions. We provide comprehensive training and a supportive environment where your potential shines. Join our dynamic team and start building your professional journey today.
What You'll Gain:
- Full-time position with competitive hourly pay ($18-$22)
- Paid on-the-job training and mentorship
- Health, dental, and vision benefits
- Clear career advancement pathways
- Collaborative team culture focused on growth
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service
- Meet performance metrics for response times and satisfaction
- Participate in ongoing skill development training
- Identify opportunities for process improvements
Qualifications
- No experience necessary - training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Positive attitude and customer-focused mindset
- Basic computer proficiency (typing, navigation)
- Reliable attendance and punctuality
- Must pass background check